The hotel is almost brand new and very comfortable. It has a wet room with plenty of hand rails. The basin is a decent size and there is counter space for toiletries and make up. There's plenty of space to move around. All in all the architect designed an accessible room that meets all the right standards but doesn't feel like a public toilet.
And then, I suspect, someone with a bit less knowledge came along to fit it out.
There's a shelf unit (with wheelchair height hanging rail) that sticks out into the room making it very difficult to squeeze a wheelchair through. They should have put hooks on the wall.
There's a very bulky shower seat in a small but otherwise workable shower area. It makes it tricky to shower whether or not you're using it. You can get much smaller ones than this, that take up less space or they could provided a freestanding chair or stool that could be moved out of the way.
The phenomenon of a building being designed accessible but obstacles being added that reduce accessibility is not limited to hotels. Shops are really goo at adding free standing displays that block aisles or even the tills!
