Monday, 21 August 2017

New Lanark World Heritage Site - Oh what a steep ramp you have.

The not-so-small boy and I have been enjoying the last few days of his school holidays.  Since schools in our area go back later than elsewhere in Scotland, it's a good time to do touristy things, as long as we avoid Edinburgh which is inevitably a zoo in August.

Today we went to New Lanark, which I have wanted to go to for years.  It's the second time recently I've been somewhere in that part of Scotland and been thoroughly disappointed.  I suspect the same architects may be involved.

New Lanark probably thinks it is accessible.  Access throughout the indoor exhibits is via ramps - all the way up five levels of mill buildings and all the way back down again.  Unfortunately this means the ramps are steep.  I'm not easily bettered by a ramp or a hill.  But I don't like to constantly be fighting that tipping feeling you get on a ramp that's just about too steep.  Especially when it's a long one.  I needed help more than once and anyone who knows me knows how much I hate that.

Coming down the way was almost as bad.  No tipping feeling but that constant almost out of control feeling and blisters on the thumbs from gripping the push rims.  Luckily it was fairly empty or I might have taken someone out.  This ramp between the two buildings gives you an idea of what it's like - though some sections were steeper, some had slopes round corners.  None had decent handrails.

There are lifts.  With a bit of thought, and maybe a couple of platform lifts, the routes through the building could be adjusted to be level, with lifts between floors, most of the way through.  Yes, this is an historic building on a steep site but they have the lifts already.

Instead, when you get to the bottom you're faced with a push up a roadway (access to the adjacent hotel) as you're not even allowed to go backwards through the exhibits to get to the main entrance.

Most of the external buildings (workers house, shop, Robert Owen's house, school) require assistance due to the steep roads.

Oh and it's probably not worth the 20 quid it cost the two of us.

Friday, 28 July 2017

Just discovered Izzywheels.  I particularly love this one.


Photobucket, who I have a paid account with and have used for years, now want $400 a year for me to link to photos from here.  That won't be happening.  I'm checking out alternatives but in the meantime apologise for the broken photos in older posts.

Thursday, 27 July 2017


I find camping holidays very relaxing.  The level of expectation, in all sorts of ways, is so much lower.  You're not expected to be glamorous, dress up or wear make up.  You're not required to be anywhere, at any time, for the most part.  You don't need to eat particular things at particular times.  As I say, it's relaxing.

French campsites, and I suspect others on the continent, are also fantastic for children.  So many activities available.  Plenty of other children around.  Safety and freedom.  Also, cheap wine. 

A glass of kir, nearly empty

The last few trips we have been at large sites with lots of activities.  The not-so-small boy enjoys water slides and swimming pools and can spend hours entertaining himself on them, so that is a priority.  As he gets bigger, things like zip wires and ropes courses appeal more and more.  

This year's trip to Les Ormes worked out really well.  We went with Al Fresco, because we could use Tesco Clubcard vouchers in part payment (we've previously booked with Siblu on the same basis).  As we booked late, we ended up with a 3 bedroom mobile home.  It had a deck with a canopy and plenty of space.  This year's example was a bit more dated, a bit more tatty, than previous examples, but very comfortable.  We didn't have a wheelchair accessible mobile home (I can manage the two or three steps into a standard one and can walk the short distances inside).  Wheelchair adapted accommodation is available from Al Fresco, Siblu and Eurocamp at other sites. 

The campsite facilities were great - two pool areas, both with a range of slides, shallow and deeper areas and loungers.  Inevitably there were not enough loungers, but we discovered that if we headed down about four o'clock, people were starting to leave.   Since it was very warm and I had an injured elbow, I had a brief swim to cool off them enjoyed reading in the sun while the boy swam.  

We also enjoyed the pizza place onsite, the market on Tuesday evening, the "Pink Cabana" which served crepes, waffles and ice cream.  
Pizza with smoked salmon

The boy went down to the play ground and football area in the evenings and made a few friends.  He had a number of goes on the zipwire (€6 for two goes) and the ropes courses (€13 for two goes). 

Boy in rope course/zip wire gear   
Boy in trees

Once again, despite my hopes, the kids' club provided by Al Fresco (with Eurocamp) didn't prove to be a success.  This year, the boy was the eldest in his age group and didn't particularly enjoy it.  I'm sure these are great if your kids do enjoy them and, now he's 12, I'm glad that the boy is old enough I get down time without them.  

We did a few side trips from Les Ormes, which I will hopefully get a chance to write about soon. 

Monday, 3 July 2017


We're on holiday in France again this year - our usual mix of a little travelling and a spell on a campsite.  This time we're at Les Ormes (aka Domaine des Ormes) on the border of Normandy and Brittany. We'll be spending the next nine nights here:

On the way here we spent a couple of nights in Swindon and then last night at a very basic Ibis on the outskirts of Caen (our ferry arrived at 21:30). On our way to the ferry we did very drive by visits to Avebury and Stonehenge.  I did stop to take a picture of this amazing pub. 

Today we did a slightly less drive by visit to Arromanches where we stopped to look at the Mulberry Harbour and saw the Arromanches 360 film which I thought was worth the €6 entry.  Even better, it was free for me due to the wheelchair.  

I used to have a picture of the two of us, taken at Arromanches 7 years ago, on this blog.  I did contemplate recreating it, but we escaped quickly ahead of four coach loads of English school kids.  

For the next few days, the plan is wine, swimming and packing the boy off to kids club. 

Meanwhile I was pleased to get this picture from my friend who is staying at my house looking after my cats. Dougie has been known to avoid cat sitters for entire holidays.  This time, he's shown up for dinner on day 2. 

Sunday, 25 June 2017

Product Review: Ossenberg Crutches

Been a while since I did one of these.

I've had loads of crutches down the years, several of which have been mentioned on here before now.  Bizarrely this blog gets a lot of hits, still, from my misspelling of cannes anglaises, way back in 2011.  Since then I've had a couple of pairs of folding Vilgo crutches  but the elastic in them worked loose over time.  I then found a pair of OPO ones which were not bad, indeed I still use them around the house, but it seems that, pre-wheelchair, a year was about as long as any crutches lasted without worrisome squeaks and creaks.  And when I came to replace them, there didn't seem to be a UK distributor for the OPOs.  So I took the plunge, about three years ago, and bought a pair Ossenbergs.

Now, Ossenbergs have a reputation for being amongst the best crutches there are.  Their folding ones are carbon fibre.  But they're not cheap, so until then I'd tried various other ones.  I kind of wish I hadn't bothered.

I love them.  They're not as light as I thought, similar in weight to the Vilgos and slightly heavier than the OPOs, because the anatomically moulded grip and sturdier forearm section offsets the gain from the lighter tubes.  They tolerated 20 hours folded on a flight from Dubai to Auckland last year and sprung back into life when put back together.  By contrast, I had a Vilgo become next to useless after being folded for a couple of hours on a flight to Rome. The anatomic grips took a while to get used to and inevitably if I grab for just one, I end up with the wrong one.  But they're definitely easier on the hands and wrists than even the OPOs (which I supplemented with stick on neoprene grips).

Looking at the prices today, it seems Vilgos have gone up in price and Ossenbergs have come down - so they're now pretty much the same price.  They may be boring black, at least if you want folding, but the Ossenbergs win hands down in my book.  Absolutely recommend them.  Oh and the non-folding ones come in cool colours.

Not a paid review.

Saturday, 24 June 2017

Boaty McBoatface?

As it happened, the same week I was booking that train trip to Durham, I was also booking our summer holiday.  We're off to France again, this time to Brittany, for 12 days on a campsite and then we're having 3 days in Belgium on the way home.  We've a couple of days in the west of England on the way down, catching up with friends, and Brittany Ferries will be taking us from Portsmouth to Caen.  On the way back, we're going from Zeebrugge to Hull with P&O Ferries.

The outward journey is an afternoon sailing but I did contemplate booking a disabled cabin so I could relax comfortably.  It was only £26.  However, I've travelled with them before and I know they do very good, reasonably priced, food.  By the time we've eaten and looked around a bit, there's not enough left of a 6 hour sailing for much of a nap.  So I decided to book recliner seats for us at £5 each.  The online booking portal had a section for me to fill out with my accessibility needs so I completed that and paid for my booking.

Next morning I got a quick call from them, where they confirmed my booking, I checked that I could park the wheelchair and transfer to a comfortable recliner, and they made sure I was aware I need to be there an hour before sailing.

⭐⭐⭐⭐⭐ to Brittany Ferries.

P&O's booking portal was equally helpful.  We're on an overnight ferry coming back, so I pre-booked dinner (so we can maximise our time visiting Bruges during the day) and an accessible cabin.  They didn't call me, they asked me to call them and that's the only thing reason they get a lower rating than Brittany.

⭐⭐⭐⭐ to P&O.

What a difference from the trains.  In both cases they asked all the right questions in a polite and sensitive way.  "Can you transfer yourself?".  "Do you need assistance to get from your car to the lift?"  They made no assumptions of ability or disability and when I explained my needs they seemed to understand them.

Choo choo, I'm a train.

Last week I ventured on a long distance train for the first time.  My office overlooks a train station and I do occasionally find myself pondering the width of the doors and the size of the step down from the train.  Neither reassured me.  Then there were the posts I read on social media and in the press about booked assistance not turning up.  I've seen statistics as high as a 20% failure rate.  I can't image having to commute via train with a wheelchair, when on 2 journeys a week you either can't get on, or can't get off, the train.  And I'm not sure which is worse.  I used to joke that I was worried I'd end up in Penzance.

Anyway, a work trip to Durham, on a Monday at the start of a very busy week, meant there really was no option but the train.

Guess what.  I had to get a  Penzance train.

I managed to book online and using the Cross Country website had, I thought, booked assistance. What I wanted was to put my wheelchair in the luggage area and sit on a seat - lightweight wheelchairs are inherently unstable, that's what you trade for maneuverability.  On a fast, bumpy train that's not ideal.  Were there a way of securing the wheelchair, it would be OK, but there is no way to secure a wheelchair in most train carriages.  The same is true of buses.  20 years ago we had guidance that Wheelchair and Occupant Restraint Systems should be in place on public transport.  Somehow, that has disappeared.

So.  I e-mailed and checked.  No answer.  Then I got three e-mails confirming my assistance for the return journey (which, due to it costing a mere 20p extra, was in first class) but none for the outbound trip.  After more e-mails, in frustration I took to twitter.  Cross Country's PR team claimed that the wheelchair couldn't go as luggage, as it wasn't luggage.  It couldn't go in the bike area, as it wasn't a bike.  It couldn't go in the wheelchair space if I wasn't in it (reasonable).  It seemed like an impasse.  Eventually I phoned the Cross Country assistance team.  They confirmed assistance was booked, at least, and conceded that the wheelchair could go in the luggage area but only if I could stow it and take the wheels off myself as the assistance staff could not board the train.

Monday was D-day.  I was at the station at least half an hour before departure and chatted to a nice woman who was the sole member of staff assisting passengers on a busy mainline station. My train wasn't on the board yet so I said I would wait on the concourse.  25 minutes later, with less than 10 minutes to go and with the colleague I was travelling with having arrived, I asked their gate staff to let the assistance woman know that I was heading down to the platform.  She arrived a couple of minutes later.  I got on the train no problems.

Once on the train I started disassembling the wheelchair, much to the confusion of the Train Manager.  It seems they are very frustrated with what is said by both the PR team and the assistance booking team.  My situation is not unusual (there are a lot of lightweight users out there) and what they advise is to book for Coach D or F.  Then they just wheel the wheelchair through to the luggage area. So now I know for next time.

My journey of course wasn't over.  When we got to Durham there was no sign of the booked assistance.  Virgin East Coast had no record of my request for assistance.  My colleague and a stranger helped me down from the train - just as well or I could have ended up in Penzance after all!

On the way back, I got to the station an hour in advance and, thankfully, everyone had a record of me and I got all the help I needed.  Since the train was quiet, my wheelchair sat in the wheelchair space and I sat in my seat.  I suspect the fact I was in First Class helped.  I hate to say it, but I suspect that's what I'll do in future, if I can.

My assistance failure rate - 25%

Time for a gratuitous use of this wonderful moment in Glasgow.

Thursday, 19 January 2017

There's a ramp!

I'm on a panel today and am very impressed to find there is a ramp up to the podium!  Well done NHS Lanarkshire.

Thursday, 30 June 2016

Almost but not quite...

I'm at the Nottingham Human Rights Law Centre Summer School this week and we are staying in a Premier Inn in the centre of Nottingham.  I've been given an accessible room, which usually I don't bother with as I can walk the short distances in a hotel room.

The hotel is almost brand new and very comfortable.  It has a wet room with plenty of hand rails.  The basin is a decent size and there is counter space for toiletries and make up.  There's plenty of space to move around.  All in all the architect designed an accessible room that meets all the right standards but doesn't feel like a public toilet.

And then, I suspect, someone with a bit less knowledge came along to fit it out.

There's a shelf unit (with wheelchair height hanging rail) that sticks out into the room making it very difficult to squeeze a wheelchair through.  They should have put hooks on the wall.  

There's a very bulky shower seat in a small but otherwise workable shower area.  It makes it tricky to shower whether or not you're using it.  You can get much smaller ones than this, that take up less space or they could provided a freestanding chair or stool that could be moved out of the way.  

The phenomenon of a building being designed accessible but obstacles being added that reduce accessibility is not limited to hotels.  Shops are really goo at adding free standing displays that block aisles or even the tills!